Thank You for Contacting Earthwise Beauty

We look forward to assisting you with your questions. In the meantime please check below to find answers to a few of our frequently asked questions.

Also, please remember to add studioadmin@earthwisebeauty.com to your contacts list to avoid having our response to your question sent to your junk mail folder. Thanks!

Business Hours

We are available to respond to questions during our regular business hours:

Monday through Friday 8:30 am to 3:00 pm PST

Unfortunately we are not able to answer questions during the weekend. This time is lovingly reserved for our families and personal enrichment. Thank you for being understanding.

Order Processing

If you are curious about when your order will be processed, we are generally able to process orders the same day that they are placed during our regular order processing times. This means, if your order is placed later in the day it will be fulfilled the following business day. Our order processing times are:

Monday through Friday 8:30 am to 11:30 am PST

Contact us during these time windows if you have any special requests or need to cancel or modify your order. Please be aware that we process orders speedily.

Skin Care Advice

If you requested advisement for a skin care regimen, please allow Ava 2-3 business days to thoughtfully compose and send your custom response.

Thanks again and have a beautiful day.